Product Coordinator/Molecular Spectroscopist
Business Type: Industry
Job Type: Other
Region: US
Location: Columbia, Maryland
Contact Name: G. Stangle
Contact Email: hr@shimadzu.com
Contact Telephone: +1 410-309-0365
Employer: Shimadzu Scientific Instruments Inc.
Background
Shimadzu Scientific Instruments Inc. is a wholly owned subsidary of Shimadzu Corporation the second largest worldwide manufacturer of analytical instrumentation. SSI has corporate offices located in Columbia, Maryland and nine regional offices throughout the United States.
Duties
The individual in this position is responsible for a wide variety of support related functions including, but not limited to, development of technical documents related to marketing, sales, application use, training, repair, maintenance, installation, and phone support of Shimadzu assigned product lines. Travel and customer contact to support assigned product may be required. Additional responsibilities include training customers and SSI staff, as well as, other related duties that may be assigned from time to time. This position requires an individual to be capable of leading the other members of the product team to ensure that the goals of the product staff are attained. Additionally, the individual in this position may be called upon to assist the product manager or act in a substitute capacity during any absence of the manager.
The essential function of this position is to support the product line by taking responsibility to coordinate the marketing and technical aspects to include, phone support, product sales support, training, applications, repair, maintenance, installation and phone support of assigned products sold by Shimadzu Scientific Instruments. Assist in the development to of a business plan to increase sales of assigned product lines in cooperation with Product Manager, Marketing VP and Sales VP. Will also be tasked with special projects and final accountability for assigned segments of the product line growth and success.
Qualifications
Incumbent must be proficient at effectively troubleshooting operational, application and other instrument problems in a methodical efficient manner. Additionally, incumbent must be able to act independently in matters not governed by policy to ensure customer satisfaction. Incumbent must have a Bachelor's degree in the physical or natural sciences with at least seven years of technical applications experience in the appropriate product line or the equivalent experience in maintenance and/or repair of analytical instrumentation.
Additional Notes
Please visit our website for a complete job description and to use the apply online feature -
www.ssi.shimadzu.com/employment.
SSI is an EOE - M/F/D/V
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