Product Specialist/ Elemental Spectroscopist
Business Type: Industry
Job Type: Other
Region: US
Location: Columbia, Maryland
Contact Name: G. Stangle
Contact Email: hr@shimadzu.com
Contact Telephone: +1 410-309-0365
Employer: Shimadzu Scientific Instruments
Background
Shimadzu Scientific Instruments Inc. is a wholly owned subsidary of Shimadzu Corporate - the second largest world wide manufacturer of analytical instrumentation. SSI has corporate offices in Columbia, Maryland with nine regional offices throughout the United States.
Duties
The individual in this position is responsible for a wide variety of support related functions including, but not limited to, development of technical documents related to marketing, sales, application use, training, repair, maintenance, installation, and phone support of Shimadzu assigned product lines. Travel and customer contact to support assigned product may be required. Additional responsibilities include training customers and SSI staff, as well as, other related duties that may be assigned from time to time.
The essential function of this position is to support the product line by taking responsibility to coordinate the marketing and technical aspects to include, phone support, product sales support, training, applications, repair, maintenance, installation and phone support of assigned products sold by Shimadzu Scientific Instruments.
Qualifications
Incumbent must be proficient at effectively troubleshooting operational, application and other instrument problems in a methodical efficient manner. Additionally, incumbent must be able to act independently in matters not governed by policy to ensure customer satisfaction. Incumbent must have a Bachelor's degree in the physical or natural sciences with at least two years of technical applications experience in the appropriate product line or the equivalent experience in maintenance and/or repair of analytical instrumentation.
Additional Notes
Please visit our website for a complete job description and to use our apply online feature -
www.ssi.shimadzu.com/employment.
SSI is an EOE - M/F/D/V
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