PerkinElmer sells LABWORKS LIMS

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  • Published: May 13, 2016
  • Author: Jon Evans
  • Source: Labworks
  • Suppliers: PerkinElmer
  • Channels: Laboratory Informatics / Chemometrics & Informatics

PerkinElmer has sold its LABWORKS LIMS product line to a newly-formed company called Labworks, made up of seasoned software executives and many previous PerkinElmer/LABWORKS employees. With a focus on customer satisfaction and product innovation, Labworks has already drastically increased the size of its support and engineering teams, with the average employee having at least 10 years of LABWORKS and LIMS experience.

“We are heavily committed to customer service and product innovation and we have assembled a team that is well positioned to drastically improve the experience of our hundreds of loyal customers,” says Lane Franks, CEO of Labworks.

“I am passionate about the LABWORKS product line and our customer base. When I saw PerkinElmer begin to move in a different direction, I wanted an opportunity to create a high performance team that I knew could provide more for our customers,” comments Paul Fjeldsted, who developed LIMS software at PerkinElmer for over 20 years and is now CTO of Labworks. “Lane and I formed a vision, recruited an 'A team', and presented a customer focused plan that showed our customer commitment and LIMS ability. PerkinElmer agreed with our vision and the new Labworks was born.”

“I’ve always respected Paul and as I learned more and more about the strong LABWORKS customer base and solid technology, I knew we had the critical components needed to be successful,” says Lane. “Now that we have formed a large and experienced team, we have what is needed to take LABWORKS to the next level. Together, Paul and I have begun making improvements to the company and its products by creating new and requested features for the software and bringing on new talent to drive continuity to services and support.”

Labworks has already created new features for the next release of its LABWORKS solution, scheduled for early summer. These new features include, among others, a new instrument interface option called NGII that will allow users to quickly and easily integrate with their instruments, as well as ScanDaemon and Process Scheduler services for greater performance and reliability. In the near-term, Labworks will focus its development resources on migrating functionality from the local client to web-based functions and eventually to an ‘as-a-service’ model.

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